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Loosely speaking, Roppongi Hills is Tokyo's answer to Rockefeller Center — a multi-billion dollar, multi-purpose shopping and dining development. The centerpiece is Mori Tower, with its 53rd-floor modern art museum, but scarcely less iconic is the 387-room Grand Hyatt Tokyo.
Less opulent than Shinjuku's notorious Park Hyatt, the Grand Hyatt Tokyo is proof that modern design can work in the context of a big business hotel. From the vast lobby, with its massive sculpted heads (trust us) to the unique red granite swimming pool, the design is far from the anonymous corporate style all too common in corporate chain hotels.
The rooms are no less impressive, starting with the halls, where the doors are mounted flush with the walls, as if to mimic the traditional Japanese sliding doors. Once inside one can't help but notice that these are some of the most stylish hotel rooms anywhere, utterly contemporary in design and totally up-to-date in terms of comforts, with Frette sheets, wi-fi, and entertainment centers seemingly straight out of science fiction (technophobes may wish to bring a friend to help with the remote control).
Most remarkable, though, are the bathrooms, with a separate shower and an overflowing tub, in the traditional Japanese ofuro style. The effect is like a private spa or personal water park — definitely an experience, not just for bathroom fetishists. There is a small LCD screen in the bathroom as well, so as long as you go easy on the steam, you could spend the whole day in the bath and still keep up with the news.
The Roppongi location is excellent, very convenient, and rooms on the hotel's west side have views of Mount Fuji — though all rooms have remotely controlled blackout curtains, for jetlagged guests. The hotel, overall, is quite impressive, up to the standards set by the Park Hyatt and the Four Seasons, though without the cachet (or the price tag). Definitely a luxury hotel with personality — and that's all we ask for.
- 387 Rooms
- Style: Cutting-Edge
- Atmosphere: Lively
- 11 Guest Reviews
- Grand Hyatt Tokyo
- 6-10-3 Roppongi, Minato-Ku
- Tokyo, Japan
Hotel amenities and services
- 24 hour concierge
- 24 hour front desk
- 24 hour gym
- 24 hour room service
- Babysitting (on request)
- Bar
- Beauty salon
- Boardroom
- Business center
- Central air conditioning
- Indoor swimming pool
- Luggage storage
- Multi-lingual staff
- Restaurant
- Sauna
- Shopping area nearby
- Spa
- Steam rooms
- Wake-up service
Other Tokyo hotels
11 Guest Reviews
All reviews are from Tablet guests with verified stays.
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- Ian
- Stayed December 2011
- Rating: Poor
What I liked:
The "sento" style spa in the men's changeroom was a great.
What the hotel could do better:
This hotel is bland, boring, and lacks public space for guests to relax. The hotel lounge is a lux, high end jazz room frequented by the local high-roller crowd. That means there is no place to relax and have a quiet drink while you do some travel planning. Also, conceirge generally was staffed by front desk attendants and they had no idea what they were talking about. They even misdirected me to the closest subway station once.
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- Ian
- Stayed December 2011
- Rating: Poor
What I liked:
housekeeping service was impeccable and the business centre bent over backwards to help me rebook flights and find a SIM card for my phone (neither of which is a simple feat in Japan if you're a first-time foreign visitor who doesn't speak Japanese).
What the hotel could do better:
The concierge didn't have a clue. Often was just a front desk person not a true concierge. I was disappointed with the public spaces. There is no lounge in the hotel, unless you consider the dark windowless jazz bar, but it's targeted at local expense account and the night-out crowd, not weary travellers who just need to relax with a drink and do some trip-planning or read a newspaper.
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- Christian
- Stayed November 2011
- Rating: Good
What I liked:
- locations,
- great choice of restaurants
What the hotel could do better:
Nothing, had a wonderful stay!
